S&B Web App

đź’ˇDue to restrictions in the Apple and Google Play stores, the original STORZ & BICKEL App is no longer available. Instead, we offer a Web App that replicates all essential features:

đź”— S&B Web App 

Browser & Platform Compability

To use the Web App, ensure your device supports Bluetooth Low Energy (BLE) and use one of the following browsers:

  • iOS: Bluefy or WebBLE (note: WebBLE does not support firmware updates)
  • macOS: Chrome
  • Windows: Chrome or Edge
  • Android: Chrome (requires Location Services enabled)
Web App Functionalities

The Web App offers a full suite of customization and information tools:

  • Adjust temperatures (Base, Booster, Superbooster)
  • Toggle vibration motor
  • Dim or disable the LED display
  • Extend auto shut-off timer (only on the Crafty+)
  • View charge level and operating hours
  • Change temperature unit (°C/°F)
  • Locate your vaporizer via the app
  • Access manuals, plant lists, warranty terms, and more

đź’ˇ The Devices function fully without the app using factory settings.
However, the Web App allows you to fine-tune settings and view advanced data.

Troubleshooting

If your device won’t connect:

  1. Reset the device.
  2. Then:
    â–ş Power off vaporizer for 5 minutes
    â–ş Turn off both Wi-Fi and Bluetooth on your smartphone
    â–ş Restart your smartphone
    â–ş Re-enable Bluetooth only
    â–ş Ensure no other Bluetooth device is connected
    â–ş Open the Web App and switch on your vaporizer

Android Users: Make sure Location Services are enabled—this is required by Android 6+ for BLE access.

đź’ˇ If your devices serial includes "O" or "0", try swapping them during registration.

Firmware Updates (VOLCANO HYBRID & VENTY Only)

For firmware updates, follow these instructions (iOS via Bluefy browser):

  1. Install Bluefy from the App Store.
  2. Update to the latest version if already installed.
  3. On iOS:
    â–ş Open Settings > Safari
    â–ş Scroll down and “Clear History and Website Data”
    â–ş Then, set Auto-Lock to “Never” under Settings > Display
  4. Launch the Bluefy app
  5. Enter app.storz-bickel.com in the URL bar
  6. Tap Connect and choose your device
  7. Keep the vaporizer near your device during the update

💡 WebBLE does not support firmware updates—use compatible browsers.

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