Payment

Payment Methods

For EU & International Customers:

  • Credit Card (Visa/Mastercard)
  • Cash in Advance
  • Amazon Pay
  • Klarna (selected countries)
  • Payment on invoice
  • Direct debit
  • Immediate transfer
  • Installment purchase

For US Customers:

  • Credit Card
  • Sezzle (Buy Now, Pay Later) 

💡 Please note: We no longer support PayPal and Amazon Pay (US) as a payment method.

💡Once your order is placed, we cannot change the payment method.
To switch:

  1. Request cancellation of your existing order.
  2. Place a new order using your preferred payment method.
About Sezzle (US only)

Sezzle allows you to split your total into four interest-free payments over six weeks.

The first payment is due at checkout, and the remaining three are automatically charged every two weeks.
Benefits:

  • No interest or hidden fees
  • Budget-friendly
  • Quick approval
  • Transparent payment tracking

Select Sezzle during checkout on the US shop to use this option.

Cash In Advance Orders

Your order ships as soon as we have received your payment. Items are reserved for you until payment is received (seven days maximum).

Depending on the financial institution, it may take three to five business days for your payment to reach us.

Important notes on funds transfers

  • Please enter your order number as the purpose of the payment.
  • Please transfer the funds for each order separately.

Our bank details for SEPA transfers:

  • Payment recipient:
    STORZ & BICKEL GmbH
     
  • Bank:
    Commerzbank
     
  • Purpose of Payment:
    Your order number
      
  • IBAN:
    DE17 6438 0011 0275 7655 00
     
  • BIC:
    DRES DE FF 643
Important Payment Notes & Restrictions
  • We reserve the right to restrict payment methods on a case-by-case basis.
  • Depending on your credit institution, additional fees may apply.
  • In some regions, payment by installment or invoice is subject to a credit check. If your credit score does not meet the required threshold, alternative methods such as Credit Card or Cash in Advance are available.
  • We do not offer installment payment in all countries.
Unsuccsessful Transactions & Klarna Specifications
  • If your credit card payment fails, the charge will be automatically released within a few days.
  • Klarna may decline payments for invoice, direct debit, or installments based on internal checks.
  • In cases of interrupted Klarna transactions, any pending charges are typically refunded automatically.
    ➤ For Klarna-related questions, contact their support directly.

If you're experiencing issues or have questions regarding your payment or order status, our support team is here to assist you.

For more details on all accepted payment options: Payment Methods – STORZ & BICKEL 

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