Pick Up Location
All Click & Collect orders are available for collection at:
STORZ & BICKEL Vapor Factory
In Grubenäcker 5–9
78532 Tuttlingen
Germany
Payment Options
Please note the following payment methods for Click & Collect:
- Advance payment
- Credit card
💡 Onsite cash payments are not accepted.
Order Status & Notifications
Once your order is placed, you will receive a pickup notification via email when your order is ready— usually within 72 hours.
If you have received a notification that your order is ready, please pick it up within 7 business days to avoid cancellation.
Pick-up Times
-
Monday – Thursday:
9:00 AM – 12:00 PM
1:00 PM – 4:00 PM (CET) -
Friday:
9:00 AM – 12:00 PM
1:00 PM – 2:00 PM (CET)Pick-up Ti
💡 Pickup outside these times is only possible with prior arrangement.
Please contact us via:
Email: info@storz-bickel.com
Phone: +49 7461 9697070